User Wellbeing

795 Responsible Gaming – Play in Balance

At 795, the joy of gaming only means something when it's done in a healthy, controlled way. This page provides a complete guide on how to play responsibly, recognise early warning signs, and use the self-control tools we've made available for all users in Malaysia.

Gaming is entertainment — not a solution to financial problems. Take care of yourself and the people you love.

Malaysian users enjoying mobile casino games responsibly

795's Commitment to Healthy Gaming

795 believes that meaningful digital entertainment is entertainment done mindfully, with intention and full awareness. We are more than just a gaming platform — we are a partner that genuinely cares about the wellbeing of every user in Malaysia.

Our commitment includes providing easily accessible self-control tools, educating users on the risks of excessive gaming, and actively supporting users who need help. Every design decision on the 795 platform considers user wellbeing as a primary factor — not just the gaming experience alone.

We want every user who opens the 795 platform to do so by choice, not out of pressure or addiction. If you feel that gaming is starting to affect your life negatively, we encourage you to use the tools we provide or seek professional help without delay.

The Core of Our Commitment

  • Easy-to-use self-control tools
  • Strict protection for underage users
  • Clear and transparent risk information
  • Support for users who need assistance
  • Promoting a healthy life balance

Recognise the Signs of Risky Behaviour Before It's Too Late

Excessive gaming can develop gradually without you even noticing. Recognising the early signs is the single most important first step in preventing more serious problems. Check in with yourself honestly using the list below:

Early Warning Signs
  • Consistently playing longer than planned
  • Spending money that should be used for other needs
  • Feeling anxious or irritable when not gaming
  • Hiding gaming habits from family members
  • Playing to "chase" previous losses
Warning Signs That Need Immediate Action
  • Gaming affecting work performance or studies
  • Borrowing money or selling assets to fund gaming
  • Relationships with family and friends becoming strained
  • Feeling stressed, guilty, or trapped because of gaming
  • Unable to stop even when you want to

If you recognise two or more of the above signs in yourself, we encourage you to take a break from the platform and seek help from a qualified professional.

How to Smartly Set Time & Budget Limits for Gaming

Setting limits before you play is a best practice we encourage for all 795 users. Having clear limits lets you enjoy gaming without worrying about the long-term impact on your finances or your time.

For time limits, decide how long you want to play before starting a session — 30 minutes, an hour, or whatever fits your schedule. Use your phone's timer as a reminder. When time's up, stop — even if things are going well.

For budget limits, decide upfront how much MYR (RM) you are willing to set aside as entertainment spending per week or month. Treat this money like a regular entertainment budget — not an investment or a source of income. Once the budget runs out, stop for the day.

Time Limits

Set a maximum duration for each session. Take at least a 15-minute break every hour, and avoid playing when you're tired or emotionally stressed.

Budget Limit in RM

Set a maximum weekly or monthly deposit amount in MYR. Stick to this limit — even when a win feels like it's just around the corner.

Game Schedule

Set specific days and times for gaming. Avoid playing on impulse without a plan, especially during work hours or when spending time with family.

Self-Control Tools Available on the 795 Platform

User enjoying casino games in Kota Kinabalu with good self-control

795 provides several self-control mechanisms that users can request or activate at any time. These tools are designed to help you stay in full control of your gaming experience.

Deposit Limit

You can request a daily, weekly, or monthly deposit limit on your account. Once set, the system will not allow any deposits exceeding the agreed amount within that period.

Temporary Break (Cooling-Off)

If you feel the need to step away from the platform, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this time, access to your account will be temporarily suspended with no loss to your existing balance.

Self-Exclusion

For users who need a longer break, the self-exclusion option lets you suspend your account for an extended period. Requests can be submitted via our support email at [email protected].

Minor Protection & Family Responsibility

The 795 platform is strictly for adults aged 18 and above. We take the protection of minors very seriously and have an age verification process at registration to ensure that only eligible users can access our services.

Parents and guardians who share devices with younger family members are advised to take the following steps: always log out of your 795 account when it's not in use, use a password that isn't easy to guess and never share it with children, enable parental controls on shared devices, and ensure children do not have access to any payment information saved on the device.

If you suspect that any child or teenager has accessed the 795 platform, please contact our support team immediately at [email protected] so that swift action can be taken to revoke that access.

Family Protection Measures

  • Log out after every session
  • Use a strong and confidential password
  • Enable parental controls on your device
  • Report unauthorised access immediately

Maintain a Healthy Life Balance & Get Help When You Need It

Healthy gaming means gaming that doesn't interfere with the more important aspects of your life. Keep it as a form of entertainment — not your top priority. Make time for family, work, health, and the hobbies that give your life meaning.

If you or someone you care about is struggling with uncontrolled gaming habits, seeking professional help is both a smart and courageous step. In Malaysia, several channels are available to assist:

Talian Kasih

Malaysia's government social helpline for crisis support and psychological assistance. Available free of charge.

Psychiatrists & Counsellors

Government hospitals and private clinics across Malaysia offer counselling and addiction treatment services.

795 Support

Reach out to our team at [email protected] for help with self-control tools, account limits, or self-exclusion.

Have questions about responsible gaming or want to learn more about our self-control tools?

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